Privacy Policy

Privacy Policy

Codermoon, a digital agency based in Bangladesh, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website (www.codermoon.com) or use our services, including web development, UI/UX design, motion design, and SEO. We comply with the General Data Protection Regulation (GDPR) for our European clients and follow best practices for clients worldwide.

1. Data We Collect

We collect the following types of personal data —

  • Contact Information: Name, email address, phone number, and company details when you contact us or engage our services.
  • Project-Related Data: Information you provide for project execution, such as content or branding materials.
  • Website Usage Data: Data collected via cookies and analytics tools (e.g., Google Analytics) about your interactions with our website, including IP address, browser type, and pages visited.
  • Cookie Data: We use CookiePal to manage cookie consent, collecting data on your preferences and website interactions (see Section 5 for details).
2. How We Use Your Data

We use your data to —

  • Provide and manage our services, including project delivery and client communication.
  • Respond to inquiries and provide customer support.
  • Improve our website and services through analytics.
  • Comply with legal obligations, such as tax or contractual requirements.
  • Send marketing communications (with your consent, where required).
3. Legal Basis for Processing (GDPR)

We use your data to —

  • Contractual Necessity: To fulfill our service agreements with you.
  • Consent: For cookies (via CookiePal) and marketing communications.
  • Legitimate Interests: For analytics and service improvements, where your privacy rights are not overridden.
  • Legal Obligations: To comply with applicable laws.
4. Data Sharing

We may share your data with 3

  • Service Providers: Third parties like hosting providers, analytics tools (e.g., Google Analytics), or CookiePal for cookie management, are bound by data protection agreements.
  • Legal Authorities: If required by law or to protect our rights.
  • We do not sell your data to third parties.
5. Cookies and Tracking

We use CookiePal to comply with GDPR cookie consent requirements. Cookies may include —

  • Essential Cookies: Necessary for website functionality.
  • Analytics Cookies: To track website performance and user behavior.
  • Marketing Cookies: For personalized ads (with your consent). You can manage your cookie preferences via CookiePal’s consent banner.
6. Your Data Protection Rights (GDPR)

If you are in the EU, you have the following rights —

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate data.
  • Erasure: Request deletion of your data, subject to legal obligations.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive your data in a structured format.
  • Objection: Object to processing based on legitimate interests or marketing. To exercise these rights, contact us at support@codermoon.com.
7. Data Security

We implement technical and organizational measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary:

  • Client Data: For the duration of our contract and up to 7 years for legal/tax purposes.
  • Website Data: Cookie and analytics data are retained as per CookiePal and analytics provider policies (typically 12-24 months). You may request deletion earlier, subject to legal obligations.
9. International Data Transfers

As a Bangladesh-based company serving Europe and the USA, we may transfer data internationally. For EU clients, we ensure GDPR-compliant safeguards, such as Standard Contractual Clauses, for data transfers.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The latest version will be posted on our website, and significant changes will be notified to you.

12. Contact Us

For questions about these Terms and Conditions, contact us at:

Email: hello@codermoon.com

Address: Codermoon, Rupsha, Khulna, Bangladesh

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Eyasin Sheikh Rony
CEO & Founder
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